Exclusive Gramado Hotel & Spa by Gramado Parks, Gramado

parking available, on-site parking, private parking area, wi-fi throughout the property

billiards table, special themed dinners, bar happy hour, live music and performances

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

on-site restaurant, in-room dining service, hotel bar, breakfast served in room, café/snack bar, special dietary menus (on request), beverage vending machine, snack vending machine, children's meals, selection of wine/champagne, fresh fruit selection, on-site coffee shop

sauna access, gym/fitness studio, tanning salon/solarium, spa & wellness sanctuary, massage therapies, hot tub / jacuzzi access, heated indoor pool, year-round indoor pool, natural hot spring bath, temperature-controlled/heated pool, relaxing plunge pool, poolside bar service, children's shallow end, covered swimming pool, sunbeds and beach chairs, full spa amenities, spa relaxation lounge, curated spa/wellness packages, fitness activities, dedicated kids' pool, main swimming pool, general swimming pool access

on-site car rental, complimentary shuttle service, secure parking garage, disabled-access parking, general shuttle transport

24/7 front desk, valet parking service, excursion booking desk, baggage hold, guest concierge services, secure lockers, invoices available

access to hotel garden, recreation/games lounge, rooftop sun deck, guest lounge / tv room, patio/outdoor seating, communal outdoor fireplace

outdoor children's play area, supervised kids' activity club, secure indoor play zone, children's outdoor recreation equipment, pushchairs/strollers for hire

guest laundry service, professional dry cleaning, efficient ironing service, regular daily housekeeping

fax and photocopying services

smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, in-room heating, hypoallergenic room options, entirely non-smoking property, individually controlled air conditioning, full wheelchair accessibility, restroom with support rails, raised toilet seat, standard key entry, secure key card entry

in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers

staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests

seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders, protective screens/barriers between staff and guests where needed

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay

safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries

Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.

On-site parking is offered, featuring private parking, a parking garage, and accessible parking options.

From 14:00 Until 23:00 hours

From 01:00 Until 12:00 hours

Children from 1 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets are not permitted.